Hankin Apartments, an award-winning Exton-based property management company, was recently recognized for multiple awards through SatisFacts’ National epIQ index and J Turner Research’s ORA Power Ranking. These benchmark tools measure overall resident satisfaction through the company’s and their subsequent communities’ online reputations.

SatisFacts’ National epIQ index is based off four primary variables: renter ratings, review count, manager review engagement and manger review reply time. This month, SatisFacts epIQ index announced various rankings for the first half of 2023. Hankin Apartments had a company epIQ grade of 97.05 and was recognized as the No. 3 management company for companies with 10-24 communities in the country and Canada.

Hankin Apartments also had six apartment communities in their portfolio place in SatisFacts’ “Hot Streak” category, which is comprised of communities that consistently ranked in the top 250 every month of 2023. The “Hot Streak” communities are as follows: Chaddwell Apartments, Claremont Apartments, Claremont on the Square, Keva Flats, Meridian at Eagleview, and Severgn Apartments. In addition to their company ranking and “Hot Streak” communities, Hankin Apartments had one community place in the top 10 communities nationwide. Meridian at Eagleview placed 8th in the nation.

Furthermore, Hankin Apartments had 8 additional communities place in the top 250: Claremont Apartments at No. 79, Keva Flats at No. 89, Claremont on the Square at No. 116, Severgn Apartments at No. 140, Chaddwell Apartments at No. 161, New Kent Apartments at No. 225, River Station at No. 238, and Corner Park Apartments at No. 241.

J Turner Research consolidates and assesses online reviews and ratings from a range of review sites and internet listing sites. This month, J Turner released their Top Apartment Management Companies by unit size. Hankin Apartments was ranked No. 4 for companies with 2,000-4,999 units.

Hankin Apartments is no stranger to being recognized by Satisfacts and J Turner Research. They have consistently placed in the top 5 companies within their category over the years and have frequently had communities place top 10.

When asked about what these rankings mean to the company, Becky Reeves, Vice President of Operations for Hankin Apartments, said, “At Hankin Apartments, our customers’ satisfaction is paramount, and we are thrilled to offer an exceptional living experience for our residents. Their feedback is invaluable to our growth and ability to provide them with the best service possible. We treasure the insights we gain from our online surveys and reviews, as they are essential to our continued success.”

Hankin Apartments’ newest project, Hamilton at Eagleview, located just outside of Eagleview Town Center and comprised of luxurious, eco-conscious 1-, 2- and 3- bedroom layouts, are set to open Fall 2023 and are currently pre-leasing. If you would like to learn more about calling a Hankin Apartments community home, visit Hankin Apartments.

Learn more at Hankin Group.