BioTelemetry, the Malvern-based provider of cardiac monitoring services, cardiac monitoring device manufacturing, and centralized cardiac core laboratory services, has the following Chester County Jobs offered on the company’s career page:
Accounting Manager
The Accounting Manager is responsible for supervising, monitoring and evaluating all day-to-day accounting activities. This position supervises five accountants and is responsible for managing the team to ensure that work is properly allocated and completed in a timely and accurate manner. The Accounting Manager performs a multitude of accounting activities including month-end close, financial reporting, sales and use tax filings and year-end audit preparation.
The ideal candidate will have a Bachelor’s or Master’s degree in Accounting and the CPA certification as well as 7 plus years of related experience including prior management experience. Experience with one of the Big 4 accounting firms is preferred. Intermediate to advanced experience with MS Excel is a must as is an understanding of accounting processes, procedure and internal controls.
Click here for more information on the Accounting Manager position or to apply online.
IT Support Analyst
The IT Support Analyst at BioTelemetry has responsibility for providing support for corporate desktops, laptops, and telephones. The IT Support Analyst is an on-site resource for responding to Work Orders created for assistance with corporate IT systems and resources. In addition, the individual will be responsible for supporting external customers with customer-facing portals. The IT Support Analyst interacts with Information Technology groups as well as the internal end user community. This position reports to the Director, IT Infrastructure.
To perform this job successfully, an individual must have a college degree or equivalent experience and 1-2 years of experience in an enterprise IT environment. An in-depth knowledge of Active Directory, Microsoft Exchang, desktop and laptop support, mobile device support, Windows XP, 7, and 8, and VoIP/Hosted PBX. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Click here for more information on the IT Support Analyst position or to apply online.
Customer Excellence Specialist
The Customer Excellence Specialist at BioTelemetry has responsibility for ensuring customer satisfaction and quality of service by maintaining contact with customers in mitigating complaints and concerns, obtaining feedback and retrieving products/devices. Once hired the Customer Excellence Specialist will resolve customer complaints, special cases and answer customers’ questions regarding policies and procedures, identify key issues and suggest procedure changes to management (based on customer interaction) all while adhering to quality standards, deadlines, and proper procedures, correcting errors or problems.
The ideal candidate will have a high school diploma or GED equivalent and at least 2 years experience working in healthcare/customer service enviornment. Proficiency in Microsoft Excel, Word, and PowerPoint is required as are strong inter-personal skills with the ability to communicate in a clear and engaging manner. Confidence, tact, patience, politeness and diplomacy while dealing with complex problems are essential.
Click here for more information on the IT Support Analyst position or to apply online.
