Founded in 1970 by a behavioral health hospital and incorporated as a nonprofit in 1983, The Lincoln Center for Family and Youth is an entrepreneurial social enterprise committed to transforming lives and communities.

Headquartered in Audubon, TLC operates across multiple states, providing K-12 alternative education, comprehensive mental and behavioral health services, coaching, counseling, and trauma-informed training.

The Lincoln Center for Family and Youth collaborates with school districts, universities, hospitals, police departments, and nonprofit organizations, offering consultation services to secure federal and state grant funding.

The following position is available:

Billing Specialist

Essential Functions and Responsibilities:

Billing & Accounts Receivable

• Prepare and process accurate invoices for services provided by TLC programs.
• Track payments, monitor aging accounts, and ensure timely collections.
• Follow up on outstanding balances with internal departments, external clients, and funders.
• Reconcile billing discrepancies and resolve invoicing issues promptly.
• Maintain accurate records of billing, receipts, adjustments, and financial transactions using accounting software.
• Generate and analyze monthly accounts receivable (AR) aging reports and provide updates to leadership.
• Apply accounting principles to support financial reconciliation, reporting, and audit preparation.
• Process and verify the accuracy of benefit-related invoices and coordinate with payroll for appropriate deductions.
• Support documentation and compliance for year-end audits and financial reviews.

HR Benefits Administration

• Assist in the enrollment, termination, and maintenance of employee benefit plans (medical, dental, vision, FSA, HSA, life insurance, disability, etc.).
• Serve as a liaison between employees and benefit providers to resolve claims or coverage issues.
• Educate staff on available benefits and assist during open enrollment periods.
• Maintain up-to-date employee benefit records and ensure data integrity in HRIS systems.
• Process benefit invoices, verify accuracy, and coordinate with payroll for deductions.
• Support HR team with compliance reporting (ACA, COBRA, ERISA, etc.).

Claims & Leave Management

• Process and track short-term disability, long-term disability, FMLA, and other leave claims.
• Communicate with employees, managers, and providers regarding claim status and documentation.
• Ensure compliance with federal and state leave laws and internal policies.
• Maintain confidential medical documentation in secure files.

Qualifications for this position:

• Associate’s or Bachelor’s degree in Accounting, Human Resources, Business Administration, or related field preferred.
• Minimum of 3 years of experience in billing/accounts receivable and/or benefits administration.
• Proficiency in accounting software (e.g., Sage Intacct) and Microsoft Office Suite (Excel, Word, Outlook).
• Familiarity with HRIS systems and benefit platforms (e.g., Paycom) is a plus.
• Knowledge of HIPAA, FMLA, and employee benefit laws and regulations.
• Strong analytical, time management, and problem-solving skills.
• Ability to handle sensitive information with a high degree of confidentiality and integrity.
• Exceptional interpersonal and communication skills.

Find out more about the Billing Specialist position in Audubon.

Director of Education

The Educational Director, based in Chester, leads the growth of students and educational programming.

The ideal candidate will have a positive attitude and collaborative spirit, and be a great motivator and supervisor, working with staff on program and curriculum development, school and community outreach, and classroom and group management.

He/she will be responsible for overall program development, administration, and supervision of all education programs. The Educational  Director will supervise a full-time High School and/or Middle School Program, full-time educators and counselors, interns, and consultants hired for the program.

He/she will be a key liaison between the administration and staff at the school, the sending districts, the Pennsylvania Department of Education, students, parents, and community partners.

Essential Functions & Responsibilities:

• Responsible for direct service for the Program including individual and group counseling/therapy, and oversight of classroom, as needed
• Oversight of the online grading system, overall Positive Behavioral Support Plan (PBSP), website, 
• etc.
• Oversee the development and execution of educational programming and curriculum content consistent with mission and program goals.
• Ensure the development of appropriate curriculum plans. Foster the educational experience via hands-on, developmentally appropriate, and highly interactive methods, which are also consistent with PA academic standards.
• Develop procedures and policies for safe and effective operation of the overall program, including monthly fire drills.
• Hire and supervise educators, counselors, and consultants for the Program.
• Provide performance evaluation and feedback for all positions within the program.
• Orient and train staff to program, highlighting the process and learning opportunities.
• Plan and lead regular meetings with staff.
• Develop or coordinate professional development and curriculum support workshops, opportunities for staff on best practices in education, and out-of-school time programming.
• Be available to facilitate activities with youth participants, build relationships, and provide referrals and support.
• Be responsible for reviewing all student referrals and facilitating the admission process.
• Design a plan for staffing and implementation of the programs.
• Approve requests for expenditures for the budget.
• Be responsible for the submission of reports in a timely manner to the respective entities providing grants or contracts.
• Supervise and provide administrative guidance to the whole staff.
• Provide administrative intervention with other agencies at the Director level concerning problems or issues with programs.
• Provide liaison with other agencies at the Director level, including school districts, and interagency cooperation.
• Establish a system for evaluating programs and content to measure satisfaction and effectiveness.
• Establish performance standards for all personnel to ensure that contractual service objectives are met. 
• Ensure performance targets are met.
• Develop and maintain records needed for program administration.
• Monitor program budget, provide needed information for financial reporting.
• Facilitate partnerships with appropriate public and private agencies that provide services to students and families to broaden the impact and reach of services and help position as a community resource.
• Participate on local and state committees or meetings related to programs, as necessary.

Skills:  

Vision, leadership strategy, cross-team execution, oral communication skills, interpersonal skills, competent practitioner, educational goal-definition skills, educational design skills, problem-solving and decision-making skills, team worker and building skills, written communication skills and fiscal manager and budgeting skills.

Education and Experience:

• Master’s degree in Education, Social Work, Counseling or a related field and at least five years’ experience in a management position.
• PA Principal Certification and/or a valid teaching certificate. 
• Experience with trauma treatment addressing issues of youth.
• Experience in the design, implementation, and budgeting of programs, with grant writing experience as an additional asset.
• Supervisory experience and knowledge of professional ethics and standards of conduct.

Find out more about the Director of Education position.

SAP School-based Counselor

The School Counselor will work within a guidance program for students in middle and/or high school in the Bensalem School District with a high degree of flexibility in serving the varied and diverse needs of the individual students.

The School Counselor will have a strong sense of compassion and commitment to helping people. The School Counselor will be able to work in a team-driven environment with social services personnel, educators, and parents.

The School Counselor shall possess a high degree of sensitivity, warmth, and empathy while maintaining consistency with program expectations to encourage academic, social, and personal growth.

Essential Functions & Responsibilities:

• Work within middle and/or high school guidance program that provides students with a safe and 
non-judgmental way to voice their concerns or worries.
• Assist school administrators and educators with planning and carrying out school-related programs 
and events.
• Analyze student performance in the classroom to provide guidance and identify potential 
problems.
• Support the school IEP team and contribute to action items related to special education 
requirements.
• Learn students’ names, career objectives and other details so to better serve them.
• Help students develop academic plans in accordance with their skills, talents, and 
strengths.
• Work collaboratively with the multi-treatment team and other supportive staff.
• Facilitate crisis intervention and prevention programs.
• Communicate with teachers, parents, and administrators on an ongoing basis about behavioral and 
academic problems.
• Provide counseling utilizing an individual and/or group format.
• Manage crises and ensure the safety of students at all times.
• Documentation must be completed on a daily basis.
• Attend all required meetings and support collaborative meetings with the school district and outside 
community agencies.

Skills:  • Excellent communication and organization skills

Education and Experience:
• Ability to balance administrative and support services efficiently.
• Master’s degree in Social Work, Education or School Counseling.
• SAP certification preferred.

See all the available job openings at The Lincoln Center for Family and Youth.