Enrolling more than 17,000 students, West Chester University is the largest member of the 14-institution Pennsylvania State System of Higher Education. With roots dating back to 1812, WCU has evolved into a comprehensive university that excels in teacher education, business, health, natural and social sciences, music, the arts, and more.

Senior Business Systems Analyst

This position maintains and updates key business systems data and business content online; implements and supports user forms and workflows using Microsoft SharePoint platforms; and supports system design and development through stakeholder reviews, requirements gathering, and design testing.

The ideal candidate will possess a bachelor’s degree or higher in information systems, business administration, computer science, or a related discipline; five years of experience in business analysis; and experience with InfoPath and/or Microsoft Power Platform.

Click here to read more about the Senior Business Systems Analyst position at West Chester University.

Assistant Director of Operations and Compliance

This position reviews Pell Grant-eligible students and awards grants to qualifying applicants; creates training material to onboard new financial aid staff; maintains and updates the policies and procedures manual; and supports the director with NCAA Division II compliance.

The ideal candidate will possess a bachelor’s degree and a minimum of two years of experience working in a financial aid office; experience with higher education financial aid and Title IV reconciliation processes; and experience working with People Soft Student Information System.

Click here to read more about the Assistant Director of Operations and Compliance position at West Chester University.

Senior User Services Lead

This position leads and manages the IT Help Desk team, including Service Desk operations and IT Procurement; supervises personnel and monitors incident trends; and oversees project lifecycles, including gathering requirements, defining scope, and assisting with design and implementation.

The ideal candidate will possess a bachelor’s degree in computer science or business administration; a minimum of five to seven years of leadership experience in customer service; experience managing ITSM systems; and experience managing ServiceNow.

Click here to read more about the Senior User Services Lead position at West Chester University.