Rothwell Document Solutions Helps Business Control Costs Through Its Managed Print Services Program

Mark Hostutler
Image via Rothwell Document Solutions.

By Kevin Rothwell, President, Rothwell Document Solutions

The Managed Print Services Association (MPSA), a global organization comprised of managed print customers and managed print providers, define Managed Print Services as “the active management and optimization of document output devices and related business processes.”

Did you know?

  • Organizations, on average, spend up to three percent of their annual revenues on copy and print-related costs.
  • 90 percent of all organizations do not know what they are spending on internal desktop and network printing.
  • Print cartridges and related supplies represent 40 to 60 percent of most office supply budgets.
  • Printer volumes are increasing – up nine percent in black & white, up 19 percent in color, and up 11 percent overall, annually.
  • Output fleets are overlooked and undermanaged, representing a goldmine of savings (10 to 30 percent per year) via implementing a printer output strategy.
  • 17 percent of everything that is printed is considered waste.
  • Additionally, 15 percent of what is printed is never picked up.

How can we help?

You cannot manage what you cannot measure. For most organizations, office printing is commonly still an unmanaged expense. Printers are purchased as needed without considering the total cost of ownership. Toner cartridges are ordered and stocked in supply closets, tying up operational capital. Valuable IT staff spend (waste) time chasing printer issues instead of focusing on more important projects. Office printing is an infrastructure just as important as facilities, telecommunications, and IT networks, yet it is often overlooked, and very rarely structured.

A Managed Print Services (MPS) program is a defined and proven business strategy designed to help manage the volume of documents flowing through your organization and minimize the costs associated with printing, sharing, and updating these documents.

Rothwell helps alleviate the printer burden so you can focus on what you do best – your business. We provide control over the cost of printing, allowing you to make more informed, better business decisions. Service components of our MPS program include, but are not limited to:

  • Proactive monitoring of your entire document output environment.
  • Automatic, just-in-time supply replenishment ensures the correct toner is delivered to the correct location every time. This eliminates the need to manually place orders and alleviates overstocked supply closets and obsolete supply items.
  • Onsite service and repair of malfunctioning printers keeps your employees productive and extends the life of your technology.
  • Quarterly consultations ensure your organization is printing optimally to the most cost-efficient devices.

How can you benefit?

The CEO Will Be Happy

  • A strategy will be implemented that cuts costs, boosts productivity, and creates efficiencies.

The CFO Will Be Happy

  • Current printer assets can be maintained without adding unnecessary capital expenses, reducing the IT infrastructure budget.
  • Printing costs are accurately measured and attributed.
  • Printing assets are fully inventoried.
  • Multiple vendors for printer supplies, service, and hardware can be consolidated into one vendor, reducing payables cost.

The IT Manager Will Be Happy

  • All printing devices will be identified in minutes.
  • Maintenance and supply issues will be identified and resolved proactively.
  • Printer-related questions can be resolved through our helpdesk, reducing internal helpdesk calls.
  • Printer fleet management headaches will disappear, allowing the IT department to focus on core business initiatives.

The Purchasing Manager Will Be Happy

  • Hardware usage can be quickly assessed.
  • Future hardware purchases can be based on actual usage trends and needs.

Your Employees Will Be Happy

  • Automatic shipment of supplies ensures printers always have toner.
  • Proactive service response reduces downtime.

Click here to learn more about how you can benefit by implementing Managed Print Services from Rothwell Document Solutions in your office.


Since 1947, West Chester-based Rothwell Document Solutions has been a leader in the office technology industry throughout Chester County and surrounding communities. Offering advanced solutions from major manufacturers and software developers, Rothwell integrates imaging systems and services that allow businesses to improve document workflow and increase office efficiency.


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