Malvern’s DFC Global Corp. has provided a wide variety of innovative and accessible financial solutions for more than 30 years via technology-enabled, web-based underwriting and at approximately 1,300 retail locations throughout the world.

IT Enterprise Architect

This position strategically designs, develops, and implements a big data platform that supports the creation of a unified data platform, houses raw and refined data from various sources of record, and maintains metadata repositories and data lineage.

The ideal candidate will possess a minimum of seven to ten years of work experience as a data or information architect; strong understanding of relational data structures, theories, principles, and practices; and direct experience in implementing enterprise data management processes.

Click here to read more about the IT Enterprise Architect position at DFC Global Corp.

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Fraud Associate

This position reviews and investigates potentially fraudulent activity that is flagged throughout the loan verification process; presents products and provides services and support to customers; and works closely with the fraud analytics team to provide insight to fraud rule performance.

The ideal candidate will possess a high school diploma or equivalent; prior experience in a contact center and in a customer service setting; experience in fraud detection and/or a finance environment; and familiarity with banking rules and regulations.

Click here to read more about the Fraud Associate position at DFC Global Corp.

Contact Center Team Lead

This position assists in implementing new telephony and technology solutions to streamline business processes; helps enhance online customer self-service capabilities; and supervises and effectively engages a team of 12 to 15 contact center associates and assistant leads.

The ideal candidate will possess a post-secondary degree in business or a related discipline; three years of experience in a call or contact center environment; a minimum of three years of management experience; and exceptional conflict resolution, negotiation, and objection handling skills.

Click here to read more about the Contact Center Team Lead position at DFC Global Corp.

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