The winner was based on responses to The Cannata Report’s 31st Annual Dealer Survey. Dealers gave their feedback on which manufacturer offers the best products, from desktop devices to continuous-feed inkjet and digital presses.
“Ricoh dealers overwhelmingly indicated that their product line, particularly in A3 MFP and Production Print, was the best,” said Frank G. Cannata, president and CEO of Marketing Research Consultants.
According to Cannata, since the inception of the survey, no other manufacturer has managed to dominate two of the hardware categories and come second in the third. Ricoh has also previously been recognized as “Best MFP Manufacturer” of the year for both 2013 and 2014.
“Receiving this recognition from The Cannata Report for multiple years is a testament that dealers and customers agree with Ricoh’s continued focus on delivering innovative products that help to improve workflows,” said Tim Vellek, Senior Vice President of Marketing at Ricoh Americas.