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Opinion: Lessening the Divide Through Listening
Our nation is polarized and angry unlike any time since the Civil War. It seems that we are shouting at each other in person and online. Nobody is listening to one another unless they agree with their opinion. Social media and the 24/7 news cycle magnify this tension. How do we lower the volume, stop shouting at each…
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The Power of Listening
As we bring solutions to others, we have a tendency to start solving or fixing the wrong problem. I found a great video called It’s Not About the Nail. I show it in workshops to make the point about solving the wrong problem. It starts out with a close-up shot of a woman saying, “It’s…
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Listening to Understand Core to Problem-solving
The cost of not listening is so big and vast that it is difficult to quantify and measure. Listening and not listening intangibly touch everything we do in our business and personal lives. Since little time, attention, or resources are given to building listening skills, it’s not surprising most people aren’t aware of the costs…
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What Does Not Listening Cost You?
Why is so little attention being paid to developing the ability to listen when it is such a critical skill? Have you considered what it costs? Have you noticed? Are you aware of the costs of not listing? Everyone has a story, and most of the story lies below the surface. The same is true…
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Listen More to Change Any Conversation, Get Things Done
The number one reason, we have so many problems in life be it, professional or personal is that we do not know how to listen. We live in a world where talking dominates our communication with each other. As we communicate and solve problems, too often we assume, “If I tell someone to do something,…
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