Chester County officials and the Department of Emergency Services have announced the operation of a Multi-Agency Resource Center (MARC) for all individuals and families in Chester County affected by Hurricane Ida.

The Chester County MARC is a “one-stop shop” that provides assistance to all impacted residents by bringing together staff from many agencies who can help with the services needed to address the losses caused by Hurricane Ida.

The MARC will operate on Wednesday, Sept. 8 and Thursday, Sept. 9 from 12- PM at the United Sports Training Center, located at 1426 Marshallton Thorndale Road in Downingtown. 

At the MARC, residents will have access to representatives from nonprofit disaster relief organizations, including the American Red Cross and the Salvation Army, as well as Legal Aid of Southeastern PA and local emergency management agencies. Staff from Chester County government emergency services, health, human services, housing, workforce, veterans’ affairs, and water resources departments will also be available to provide assistance.

Specifically, help will be given with reporting property damage and connections with local municipalities.

“In the aftermath of Ida, we have seen family, friends, and neighbors pulling together to help each other in so many ways,” said Mike Murphy, Director of the Chester County Department of Emergency Services.

“While it is not a federally-operated disaster relief center, this MARC is a county-led operation to bring together local resources quickly that can help to support individuals and families impacted by Hurricane Ida, including the important first step of fully and accurately reporting property damage for future state and federal aid.”

Parking is available onsite, and public transportation services from the Coatesville, Downingtown, and Avon Grove areas of the county to the United Sports Training Center will be provided by Rover Community Transportation.

Details of the public transportation schedule will be posted here.

Reporting property damage

Chester County residents and business owners who sustained property damage during Hurricane Ida are strongly encouraged to report it to the municipality where the home or business is located. A damage assessment form has been created to capture the critical information, making it easier to provide relevant damage information. As the clean-up process begins, it is important to document everything with photos of the damage and receipts for repairs and cleaning. 

For Chester County business owners, in addition to reporting property damage to the municipality where the business is located, all of Chester County’s chambers of commerce are working to provide assistance for their business communities. Please contact your local Chamber of Commerce for information and updates. And for additional support for businesses, the U.S Chamber of Commerce Foundation has a disaster support hotline: 1-888-MY-BIZ-HELP (888-692-4943).

Housing assistance

If you, or anyone you know, is still in need of housing assistance, please call 2-1-1 any time, and select 2, 2, 1 on all of the prompts. Please identify as a flood victim and the referral assistance will be prioritized.  

Flood recovery guide

For additional resources on cleaning up after the flood, please refer to Chester County’s Flood Recovery Guide.