As part of its on-going strategic planning effort, the Chester County Commissioners have announced a countywide Quality of Life survey that asks residents to comment on their experiences in using county services and interacting with county staff.

The survey, an update on Chester County Quality of Life surveys undertaken in 2009 and 2013, has been developed in partnership with West Chester University’s Center for Social and Economic Policy Research.

Results of the survey will be incorporated in the county’s 2019-2023 strategic plan. The survey has been mailed to 12,000 households, which represents more than 7.5 percent of all residents. The survey is also available online by clicking here.

The online survey takes five to 10 minutes to complete and is available in both English and Spanish. To obtain a paper version of the survey, residents can call 610-344-6280.

“We want to hear about our residents’ experiences using our county services,” said Michelle Kichline, Chair of the Chester County Commissioners. “We are interested in hearing from those who use our parks and trails, those who visit our health clinics, anyone who appreciates our public safety services, our thriving downtowns, as well as all of the other vital programs and services that the county provides.”

Dr. Jeffery Osgood of WCU’s Center for Social and Economic Policy Research said: “The mailed surveys were randomly sent to homes through a process where residences in each region of the county had a relatively equal chance of being invited to participate in the Chester County Quality of Life Survey.”

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