Are You Covered? Malvern Bank Explains the Benefits of Working with a Non-Captive Insurance Agent

insurance umbrella
Image via Malvern Bank.
Malvern Bank logo

When it comes to buying insurance, consumers have two primary options available: Captive Agents and Non-Captive Agents. While both can provide insurance services, the two types of insurance agents operate differently, and it is important to know the differences.

In short, captive insurance agents are contracted to work for one insurance company and can only sell that company’s policies. On the other hand, non-captive agents are contracted to work with a variety of insurance companies and can sell policies from multiple providers.

When you work with Malvern Insurance Associates, LLC, you’ll benefit in seven ways:

1. They give you a choice.

Non-captive agents represent many different insurance companies that offer a wide variety of coverage options and price points. There’s no need for you to accept one quote from one company, and there’s no need for you to spend time filling out many different online applications to get your own quote comparisons. Non-captive insurance agents can often find a better value for your insurance dollar than you might find searching on your own. They find you the right blend of price, coverage, and service.

2. They are licensed experts.

Non-captive can explain the complexities of insurance in simple terms, helping you make smart decisions. They make a career out of assessing their customers’ insurance needs and matching them with the insurance carrier best equipped to meet those needs at a price the customer can afford.

3. They are personal advisers.

Agents not only find you competitive pricing, they make sure you are adequately covered. Working with you face-to-face, your agent becomes your personal adviser, taking the time to listen to you and understand your individual needs. They know it’s not just about finding a price you can afford; it’s also about making certain you are appropriately covered so that you don’t end up insurance-poor if you do suffer a loss.

4. They are your advocate.

If you have a billing or claim concern, or need to change your coverage, your agent can be your advocate, working with the insurance company on your behalf.

5. They are right around the corner.

Non-captive agents are your neighbors…they share your interest in the community where you live and understand the benefits and challenges of living in your locale. They are often highly involved in the community, sponsoring youth sports teams, buying from local businesses, supporting school organizations, and more.

6. They offer one-stop shopping.

Non-captive agents can often meet all of your insurance needs with the companies they represent, providing auto, home, renter’s, business coverage, life, and health insurance.

7. They are consultants for a lifetime.

Non-captive agents periodically review your coverage. They are there to help you through all the changes in your life, whether you’re going from renting an apartment to buying a home, starting a business, getting married, renovating your home, adding a teen driver to your auto policy, or looking to cover that retirement condo.

If you have an insurance need, please contact Sally Lawson of Malvern Insurance Associates at 610-695-3651.


Sally Lawson is Senior Vice President/Senior Investment Advisor at Malvern Bank, National Association.

Connect With Your Community

Subscribe to stay informed!

"*" indicates required fields

This field is for validation purposes and should be left unchanged.