Mid Penn Bank has promoted Executive Vice President Joan Dickinson to Chief Retail Officer. 

In her new role, Dickinson will continue to report to Scott Micklewright, Chief Revenue Officer, and will lead all retail activities across the Mid Penn Bank and Scottdale Bank and Trust (a division of Mid Penn Bank) footprint. She is responsible for the 36 branch banking offices and commercial cash management programs throughout the franchise.

Dickinson, who most recently served as Chief of Staff, has been with Mid Penn Bank since 2013, focusing primarily on developing the retail strategy, commercial lending, and relationship expansion initiatives. As Regional President, she built and led the Lancaster region team and was an integral part of establishing and growing the bank’s presence in that market.

“Joan has been a key part of our Retail Banking activities for years and, with more than three decades of business development and relationship-building success, is the perfect choice for the newly created Chief Retail Officer position,” said Mid Penn Bank President and CEO Rory G. Ritrievi. “Her deep understanding of the industry, along with her insights into customer preference, will prove invaluable as we continue to enhance and streamline our retail delivery channels.”

Dickinson possesses a bachelor’s degree from Moravian University and an MBA from Lehigh University. She has more than 30 years of financial services experience.

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