Chester County Hospital has won a 2019 Pinnacle of Excellence Award from Press Ganey.

The Pinnacle of Excellence Award recognizes top-performing clients from healthcare organizations nationwide on the basis of sustaining excellence for at least three years in likelihood to recommend, overall rating, and teamwork.

This designation places the hospital in the top four for like-sized hospitals across the country.

“Congratulations to Chester County Hospital for receiving the Pinnacle of Excellence Award,” said Patrick T. Ryan, Executive Chairman of Press Ganey. “This honor reflects their unwavering commitment to improving the safety, quality, and experience of care. Their hard work and dedication are inspiring, and we are proud to partner with them on our shared mission to reduce patient suffering.”

The Press Ganey Pinnacle of Excellence Award is a highly regarded symbol of achievement in the healthcare industry. According to Michael J. Duncan, Chester County Hospital President and CEO, the award represents an important recognition from the industry’s leader in measuring, understanding, and improving the delivery of care.

“Receiving this achievement is a proud moment for not only employees and staff at Chester County Hospital, but also the community we serve,” said Duncan. “This designation is a direct result of the great people who work within our walls and the excellent, compassionate, and deeply personal care they provide our friends, families, and neighbors. Collaboration is one of the hospital’s core values, and while the consistent high rankings in each of these measures is an honor, to be recognized by our patients for teamwork is extraordinary.”

Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

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