Located in Exton, Energage is the developer of a comprehensive employee engagement platform that utilizes HR technology, reliable insights based on more than 16 million employee interviews, and technical concepts based on proven neuroscience and robust benchmarking data.
Software Engineering Team Lead
This position manages the day-to-day operations of a team of on-site application support engineers; supports ad-hoc requests for information, customizations, and data updates via SQL; and manages all Tier 3 Support Tickets, including logging, monitoring, self-prioritizing, and resolution.
The ideal candidate will possess a bachelor’s degree in computer science or engineering; a minimum of three years of work experience as a software or support engineer; experience as a team lead and working with distributed teams; and experience working in an agile environment.
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Directors, Sales Development
This position meets or exceeds team quarterly quotas of uncovering qualified sales opportunities; optimizes sales lead workflows, including handoff processes; recruits top talent for the sales development team; and develops, coaches, and trains team members.
The ideal candidate will possess a bachelor’s degree and/or a minimum of eight years of experience in B2B, SaaS sales; a minimum of two years of management experience leading a team sales development team; and experience utilizing SFDC, LinkedIn, SalesLoft, Chorus, and LI Sales Nav.
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Customer Success Manager
This position drives product adoption for an assigned portfolio by implementing a three-, six-, and nine-month cadence and touchpoint strategy; proactively monitors platform usage; and manages at-risk accounts by proactively monitoring and addressing account health issues.
The ideal candidate will possess a minimum of five years of experience in a customer-facing role; prior experience in a customer success management role; experience at a B2B Technology or SaaS company; and experience with Salesforce, Microsoft Office, and G Suite.
Click here to read more about the Customer Success Manager position at Engage.