QVC has undergone a culture change since a former executive at the West Chester-based shopping network was sentenced to 30 months in federal prison for defrauding the company of more than $1 million, writes Kelly Brennan for The Philadelphia Inquirer.
James D. Falkowski, QVC’s marketing director from 2008 to 2013, was also ordered to repay his former employer more than $830,000. He pleaded guilty in March to 11 counts of wire fraud and one count of conspiracy.
Jennifer Reno, global risk manager at QVC, said that Falkowski’s embezzlement has drastically changed the culture of the company. QVC has enacted new policies discouraging employees from accepting gifts and not allowing them to accept any gifts worth more than $50.
For a company that once operated in a “backyard barbecue” atmosphere, according to Reno, the change has been significant.
“It was your family,” she said. “It’s an important part of our culture that we were open and collaborative.”
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