More than 500 financial institutions in the U.S. are using software by Malvern-based Akcelerant including the Philadelphia Federal Credit Union, which has chosen Akcelerant Framework software to streamline its collections work.
PFCU, a Symitar user with assets in excess of $925 million and over 111,000 members, already signed on to use the Framework’s lending solution last March. After experiencing success with the lending system, PFCU opted to make Akcelerant their choice for collections as well.
“After seeing the power of the lending system, there was no doubt in anyone’s mind that we needed the collection solution as well,” said Joan Shappell, collections manager at PFCU.
“PFCU saw immediate value in expanding our partnership in order to make Akcelerant’s innovative technology available to both our collection and lending departments. In addition to addressing our need for efficiency and ease-of-use, Akcelerant’s integration with third-party service providers will be a great advantage to us, as we will be able to access all of the information we need to collect in a single system.”
Eric Snyder, Akcelerant’s chief business development officer, said the Framework collection solution continues to be the premier risk management platform in the market.
“PFCU’s decision to further develop our relationship with collections points toward the value we’ve infused into the Framework,” Snyder said. “Our platform will continue to offer a rich and powerful set of tools to improve the account holder’s experience with the financial institution. That is what we are focused on. We’re honored to have PFCU join our family of collection customers.”
Akcelerant provides software and services to the financial industry through multiple product lines and relationships with best-of-breed service providers.