Kennett Square Mushroom Farm Credits Success to ‘Laser-Focus on Customer Service and Support’

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assorted mushrooms in bowl
Image via iStock.

Kennett Square-based Phillips Mushroom Farms, a leader in Pennsylvania’s mushroom growing industry, is known by customers and partners for its stellar reputation, writes Keith Loria for the Produce News

The company ensures to maintain a well-managed cold-chain due to the short shelf life of mushrooms and excellent rotation in stores. 

“By working closely with our partners, we try to strike the right balance of stocked shelves, but quick turnover to ensure freshness,” said Sean Steller, director of business development. “High quality, consistent supply, and laser-focus on customer service and support are secrets to success.” 

It also credits its success to investment in food safety and process improvement. 

To achieve this, it focuses on “building new, innovative growing facilities, designed for the future of mushroom cultivation,” said Steller. 

Read more about Phillips Mushroom Farms in the Produce News

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