Hiring Chesco: 72 Percent of Companies Prefer to Reskill Employees Over Hiring New Ones

Express Employment Professionals graphic

A majority of companies (72 percent) would rather take the time to reskill current employees for production needs than hire new ones from outside the organization.

This is according to a new survey from The Harris Poll commissioned by Express Employment Professionals.

Three out of five hiring decision-makers (60 percent) say their companies plan to reskill employees by the end of 2021 with larger companies the most likely to offer reskilling opportunities:

  • 2-9 employees: 26 percent
  • 10-49 employees: 45 percent
  • 50-99 employees: 63 percent
  • 100-499 employees: 76 percent
  • 500-plus employees: 79 percent

Among businesses planning to reskill employees, they most commonly plan to do this by offering company-led training sessions or programs (67 percent), partnering with a third-party that offers training or courses (51 percent), and providing on-the-job training by other employees (50 percent). 

“With the state of the current market, it makes sense that we are seeing organizations focus on cross-training and reskilling. Ultimately, it costs an organization less to retain and retrain their current employees to match their workforce needs,” said Maria O’Connell, franchise owner of the Chester County – Main Line, PA Express franchise office. “Being single-threaded is a risk that can be mitigated with strategic skills development.”

In a rapidly evolving workforce, businesses can see the benefits of reskilling, but this is not limited to only the top brass.

“Employees should take the initiative to reskill or upskill on their own, as well, to maximize their career potential,” said Express CEO Bill Stoller. “The jobs of tomorrow may require a different skillset, and it’s easier to get ahead of it than be left behind.”

Survey Methodology

The survey was conducted online within the United States by The Harris Poll on behalf of Express Employment Professionals between March 23 and April 12 and among 1,001 U.S. hiring decision-makers (defined as adults ages 18 and older in the U.S. who are employed full-time or self-employed, work at companies with more than one employee, and have full/significant involvement in hiring decisions at their company). Data were weighted where necessary by company size to bring them into line with their actual proportions in the population.

If you would like to arrange for an interview with Maria O’Connell, call 484-329-7930.


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Express Employment Professionals, the sponsor of VISTA Today’s Hiring Chesco, is in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Its international network of franchises offers localized staffing solutions to the communities they serve across the U.S., Canada, South Africa, Australia, and New Zealand, employing 526,000 people globally in 2020. Learn more.

The Chester County – Main Line, PA Express office is located at 215 Lancaster Avenue and serves the Greater Philadelphia area. Local businesses and applicants are encouraged to stop by, visit the website, or call 484-329-7930.

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