By Chris Cooper
Since 1989, Springhouse Education & Consulting Services has offered technology training, project management, and business consulting that helps companies of all sizes from all industries work more efficiently. Being able to embrace, comprehend, and teach others how to implement new technologies as they are developed has been key to the Exton-based company’s long-term success, as it helps its clients find solutions to everyday business challenges.
According to Adrienne Cooper, Springhouse’s Vice President of Education, the technology-focused company has been successfully navigating the whirlwind that is the technology industry for nearly 30 years.
“Think about how dramatically technology has changed over the past three decades. Springhouse has grown, evolved, and continued to be that go-to resource for so many people who want to stay on top of their technical knowledge,” Cooper said. “We are helping companies become more efficient by teaching their workforce the full capability of the technology at their fingertips.”
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Training is just one of the services that Springhouse offers clients. The scope of education includes desktop applications, IT solutions, project management, and essential business skills, such as writing performance appraisals and preparing effective presentations.
“People enroll in training to polish their individual skills, and companies send whole teams of employees to our Eagleview headquarters to learn a complete suite of desktop applications,” said Cooper.
Bob Sullivan is a trainer and consultant at Springhouse.
One aspect that sets Springhouse apart from other training services is that courses are all instructor-led by some of the most experienced and dedicated technology educators in the business. Students learn from highly-skilled, certified technology professionals.
“Our instructors have many years of experience as trainers and as professionals in the field,” said Cooper. “The students and clients with whom we work appreciate that our team is accessible, personable, and qualified to answer their questions. We think that human connection just can’t be replaced, and it is just one reason people keep returning to Springhouse.”
Additionally, Springhouse instructors will go out into the business setting and host trainings on location when requested, bringing the classroom to the client.
When a company has a specific training objective, Springhouse customizes its training materials to meet that business’s need. Rather than purely teaching “by the book,” the curriculum can be tailored. For clients that need extra support with a new system or product, Springhouse offers “seat-side” learning, in which an educator or consultant provides in-person, personalized training.
As a result, Springhouse has twice been awarded the Microsoft Gold Certified Partner of the Year for Learning Solutions, as well as the prestigious PMI Professional Development Provider of the Year Award from the Project Management Institute for its solutions in the area of project management.
“These awards demonstrate our unrelenting dedication to quality, customer satisfaction, and proven results for our clients,” said Cooper.
Springhouse also takes pride in being part of the Pennsylvania CareerLink network. It offers software and project management training to people who are in career transition to help them become more competitive before rejoining the workforce.
Another business skill in the Springhouse arsenal is Project Management Services to help managers and directors complete projects on time, on budget, and within scope. Professional training in Scrum methodology and also in ITIL foundations are two IT management styles among the Springhouse offerings.
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“We not only teach people the methods to manage projects effectively, but we also assist them with managing the integration new systems into their corporate environment,” Cooper said, citing Project Online, SharePoint, and Microsoft Office 365 as examples.
Businesses turn to Springhouse for IT consulting when they wish to maximize productivity using Microsoft tools and technology.
“We help companies with their IT integrations, and we have consultants embedded in those businesses working side-by-side with the members of their IT departments on a daily basis,” said Cooper.
From consulting to project management to training, she indicated that Springhouse has long benefited from a good reputation and word-of-mouth recommendations from the companies and individuals who have sought its full suite of services.
“As people advance in their careers, they return to Springhouse because they know our education, project management, and consulting services have always been the best in the training business,” she said. “We believe that for every challenge there is a solution, and we have a proven history of success helping the region’s workforce become savvy in those technology solutions, so that businesses can continue to grow and thrive.”
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